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FREQUENTLY ASKED QUESTIONS

The Answers You Need

We want to prevent any issues that may come up as you browse through our collections. That’s why we’ve provided comprehensive answers to some of our most frequently asked questions, which are listed below.

FAQ & Shipping: FAQ

WHAT IS YOUR TURN AROUND?

Our turn around is 2-3 weeks. We aim for your purchase to be sent out as quick as possible but handmade products will take up to 3  weeks depending on how busy we are. If needed for a certain date we will aim to do it if the request is made in a reasonable time frame but we cannot guarantee. If any orders are longer than 3 weeks we will let you know in advance and keep in contact with you.

WHAT ARE THE PAYMENT OPTIONS?

We accept the following credit and debit cards:

  • Visa

  • American Express

  • MasterCard

We also accept Paypal payments.

SHIPPING

We've got you, no matter where you are

ALL PURCHASES ARE SHIPPED WITH ROYAL MAIL

PLEASE NOTE: TURNAROUND TIME IS 1-3 WEEKS

FAQ & Shipping: FAQ

UK SHIPPING

1st Class Tracked & Signed For - £6

2nd Class - £3.50

 

EUROPE SHIPPING

Standard Tracked & Signed - £12

Aimed delivery of 3-4 working days. Please see tracking for updates.

INTERNATIONAL SHIPPING (EXCLUDING EUROPE)

Standard International Tracked & Signed - £20

Aimed delivery of 7-15 working days. Please see tracking for updates.

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